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Zendesk pricing

A large customer-service suite priced per agent, with a ticketing-only plan at the bottom and bundled Suite plans above it.

Cloudwhere it runs
3plans listed
27 Octprices read 2026

Cost at your team size

5 seats$95per month on Support Team
10 seats$190per month on Support Team
25 seats$475per month on Support Team

Cheapest hosted plan that allows the team, per month, before tax and add-ons.

Zendesk plans and prices

PlanPriceUnitBillingSeatsNote
Support Team$19
$25 month to month		per seat / monthbilled annually—
Suite Team$55
$69 month to month		per seat / monthbilled annually—
Suite Professional$115
$149 month to month		per seat / monthbilled annually—

Read from the vendor’s pages on , in USD, excluding tax. Where a page did not say whether a price is annual or monthly, the table says “billing period not stated”.

What you get, and the catch

Best for
Teams that expect to add voice, chat and a help centre over time and want them from one vendor.
Watch out
Monthly billing costs noticeably more than annual, and the Suite tiers climb quickly per agent.

The Zendesk pricing page shows both billing periods, which makes the cost of monthly billing easy to see. Per agent per month:

PlanAnnualMonthly
Support Team$19$25
Suite Team$55$69
Suite Professional$115$149

Suite Enterprise is quoted through sales. There is no free plan. Zendesk offers a 14-day trial with Suite Professional features, and lists USD, EUR, GBP and BRL as supported currencies.

Support Team is the ticketing product on its own. The Suite plans bundle Zendesk's other channels and tools, and that bundle is what most of the higher price pays for. A team that only needs email ticketing should compare Support Team directly with the other ticketing desks, not with Suite.

We could not tell from the page text which plans include single sign-on, because the feature row has no plan markings we could read. Ask Zendesk if SSO is a requirement.

At 10 agents: Support Team costs $190 a month on annual billing or $250 monthly. Suite Professional costs $1,150 annually. Compare it in the help desk category.

Compare in Help desk

All Help desk tools