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Freshdesk pricing

A ticketing help desk priced per agent, with single sign-on from its lowest paid plan.

Cloudwhere it runs
3plans listed
27 Octprices read 2026

Cost at your team size

5 seats$95per month on Growth
10 seats$190per month on Growth
25 seats$475per month on Growth

Cheapest hosted plan that allows the team, per month, before tax and add-ons.

Freshdesk plans and prices

PlanPriceUnitBillingSeatsNote
Growth$19per seat / monthbilled annually—
Pro$55per seat / monthbilled annually—
Enterprise$89per seat / monthbilled annually—

Read from the vendor’s pages on , in USD, excluding tax. Where a page did not say whether a price is annual or monthly, the table says “billing period not stated”.

What you get, and the catch

Best for
Support teams that need ticketing, SSO and a lot of non-agent collaborators at a modest per-agent price.
Watch out
There is no permanent free plan, and the page shows annual prices only.

Freshdesk prices per agent. The pricing page lists three plans on annual billing: Growth at $19 per agent per month, Pro at $55 and Enterprise at $89. The page has a monthly toggle advertising a 20% saving on annual billing, but it does not print the monthly figures, so we quote annual prices only.

Two points stand out against the other help desks we track. First, the comparison table shows single sign-on included from Growth, the cheapest paid plan. Several competitors reserve SSO for higher tiers. Second, every plan includes 5,000 "collaborators", meaning people outside the support team who can be pulled into tickets without a paid agent seat. If engineers or account managers regularly chip in on tickets, that matters.

There is no permanent free plan. Freshworks offers a trial, and its FAQ says new accounts get the Enterprise plan for 14 days. The company states that offline payments follow USD pricing.

At 5 agents: Growth costs $95 a month on annual billing. At 10 agents: $190 on Growth, or $550 on Pro. Compare it with an open-source desk and two other commercial ones in the help desk category.

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